Shipping

Common Questions
Click below for answers
How will I know my order has been dispatched? >
Generally, your order will be shipped within two to four working days. A partial order may be shipped if stock runs low. You will receive a despatch email when the goods leave our warehouse so please ensure your email address is correct.
Estimated Shipping Times within Australia
Western Australia Metro 3-6 working days Regional 5-10 working days |
Queensland Metro 2-5 working days Regional 4-9 working days |
Victoria Metro 1-3 working days Regional 2-5 working days |
Northern Territory Metro 4-7 working days Regional 5-10 working days |
New South Wales Metro 1-3 working days Regional 2-6 working days |
South Australia Metro 1-3 working days Regional 2-6 working days |
Tasmania Metro 3-5 working days Regional 4-7 working days |
International Estimations
For current delivery estimates via Australia Post please click here.
Yes, however you MUST choose the Australia Post shipping option. A courier service are unable to deliver to your Post Box or Parcel Locker.
The tracking numbers do not become active until after the item has been picked up from our warehouse. Sometimes during busy times there is a delay of 1-3 days between processing your order and it being packed in the warehouse. Once the item has been picked up you will be able to track it.
Most orders within Australia are sent by private courier. For delivery addresses not attended during business hours, we require a default delivery instructions with authority to leave (eg. "Leave at front door if unattended").
Couriers cannot deliver to a post office.
For most orders you will be given the option of Australia Post delivery which you can choose if you have no option but to collect from a post office.
Orders outside Australia are sent by via Australia Post using the method selected at checkout or by DHL International Couriers. Tracking numbers are provided where applicable.
Please note that in some circumstances goods may take longer to get to you. If you require goods within a certain time frame please ensure you contact us and we will endeavour to meet your deadline. We also suggest that if you have particular deliver time deadlines that you place your order in advance.
Please click on the logo for more information about the courier service.
![]() |
![]() |
![]() |